HP accepts email questions about HP products, technical support, software security problems and other general questions. Our Experience. We called HPs customer service line for the United States. We were directed by an automated response, asking us to say our option. We pushed 0, and we were put on hold for a representative. The representative that answered had a foreign accent. It took about 4. 5 seconds to get connected to a representative. They asked us How may I direct your call After directing our call, our question was answered. Do you own an HP product Have you experienced problems with your HP ProductHave you called HPs customer service line Tell us your story. Beats Audio Driver For Hp Envy 4502© 2017